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confucius
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Phaser 6510 Stuck on "Please wait..." after using the bridge firmware

Product Name: Phaser 6510
Operating System: Windows 10 x64

Phaser 6510 Stuck on "Please wait..." after using the bridge firmware

I have applied  the "important firmware update" for my phaser 6510. Following the instructions, I installed the "Bridge Firmware". This uploaded correctly. But now when I turn it on it displays "Please Wait...". And that's it, nothing else shows up. It just sits there telling me to wait. So I can't go forward with the new firmware, as I can't ping it or open it's web page or get to it with the Xorex tools.

I can get to the "BOOT MODE - DOWNLOAD MODE" screen, but what to do next?

The "XeroxSmartStart_1.6.28.0.exe" finds the printer, but is this really finding the printer?  

I was following these instructions....

https://www.support.xerox.com/en-us/article/en/x_6510_en-O10973?_ga=2.198479087.1162653897.164220544...

Thanks

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confucius
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Re: Phaser 6510 Stuck on "Please wait..." after using the bridge firmware

I left the printer unplugged over night and this morning there is still no way forward. Can anybody give me some hope, to get it working again, please.

Thanks very much.

Ian

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