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creaves New Member
New Member

Phaser 6700DN FPGA Error

I turned on my Phaser 6700 tonight and the display just says FPGA Error. 

 

Here is what I have tried so far:

1.  Power cycled

2.  Unplugged for 5 minutes and tried again

3.  Read that this may be due to corrupt SD card, so I removed and reinserted the SD card just to make sure it had a proper connection.

 

Any ideas what I should do next?

 

Thanks

Christel

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 6700DN FPGA Error

If able, update the firmware.

If it is not bootable, replace the SD Card. (Pretty sure you need to get them from Xerox)

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Joe
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creaves New Member
New Member

Re: Phaser 6700DN FPGA Error

Ordered the SD Card and replaced it, but still get the same FPGA error.  Any ideas?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 6700DN FPGA Error

Get your money back by returning the SD card. Next step is a technician. Sorry, I have nothing left I can offer in this case.

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Joe
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