Phaser 7750 - toner sensor

[kaika313]

Hello,

we have a problem with magenta toner sensor. On machine's display and also through internet browser it shows a question mark or 'unknown' status. So we don't know how much magenta toner is there in the machine. Is there a way to clean this sensor or reset it?

Thanks in advance

Regards

Karina

[CherylO-Xerox]

Hello kaika313.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 7750.

Alternatively, you can visit our Contact Us page for other support options.