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Technical Escalation Service Provider
Technical Escalation Service Provider

Re: Phaser 7760 Red Light Blank screen

the printer loads software from the harddrive. if you can not hear it spin up the harddrive may be bad.

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New Member
New Member

Phaser 7760 Red Light Blank screen

Product Name: Other - specify product in post

Hi all,


I have a Phaser 7760 which we just moved in the office. I have restarted it, however I get a blank screen and a red light.


Does anyone know how I can troubleshoot this error? The printer has toner, and was working fine earlier this week.


I have trying reseating the mother board, in case that may have moved when we moved the printer around. However that does not fix the issue.


Any guidance is appreciated as I desperatley need to get it back online.




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