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gpapamih New Member
New Member

Phaser 7760 drops off network

We have a Phaser 7760 that just drops off the network after a few minutes. We have to reboot the printer to get it back on the network. Sometimes even after you send 1 print job it will print it, then you cant print anymore until you reboot the printer. I can still ping the printer IP address, but cant get to the webpage.  I did do a network test and got a ND18 error, but I dont see how DNS would cause it to drop off of network. Any suggestions?

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gpapamih New Member
New Member

Re: Phaser 7760 drops off network

We are using the Xerox Global Print Driver as well. I saw a thread similar, that has the same problem, but there is no answer. Is there an older driver I can use?

 

Link to the old thread.

 

http://forum.support.xerox.com/t5/Printing/Xerox-Phaser-7760-Print-Queue-Stopping/m-p/20736#M4509

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