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pc2095681 New Member
New Member

Phaser 7800 error code 41-310-00

I keep getting this error message which does not show up on the control panel, only on WorkCenter.  It says:  

System error, User intervention required to Power off/on machine.

 

Has anyone seen this before?

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3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Phaser 7800 error code 41-310-00

Hello pc2095681 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 7800 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Technical Escalation A4 Service Provider KenH71008-ASP
Technical Escalation A4 Service Provider

Re: Phaser 7800 error code 41-310-00

Not sure if you have resolved this as of yet but try the IP Board nvram chip. 237E26300

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fiery Occasional Advisor
Occasional Advisor

Re: Phaser 7800 error code 41-310-00

Firmware, corrupt nvm, mcupwb.
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