Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
rbrown
New Member
New Member
‎03-04-2013 11:09 PM

Phaser 7800 - failure code that I cannot find on support

Product Name: Other - specify product in post

I have recieved a failure code on my printer. the failure code that comes up is 341.347.02 I can not find out what this code means anywere in support. Can you please tell me what this code is.

 

Thank you

Reply
2 Replies
CherylO-Xerox
Community Manager
Community Manager
‎03-07-2013 12:26 PM

Re: Phaser 7800 - failure code that I cannot find on support

Hello rbrown.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 7800.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
JohnS2-Xerox
Xerox Employee
Xerox Employee
‎04-02-2013 10:47 AM

Re: Phaser 7800 - failure code that I cannot find on support

the error means that the Serial I/O control clock is not input into the MD PWB.

 

basicely there is nothing you can do yourself.

This is a problem for an engineer

 

(could be a poor connector if not then a PWB need to be replaced)

 

0 Kudos
Reply