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New Member
New Member

Phaser 8400 questions

Hi all,

 

I have a Xerox Phaser 8400 which has a paper jamming issue.

Going into the diags menu and testing the paper path status,

it says: test fault: TF_vel:7. I don't find what this means. Can somebody help?

 

Also, I can't clear the fault history in the NVRAM, and it looks that nothing can be

written in it. Am I doing something wrong? There is no error message, but the

old error codes are still displayed after reset.

 

Thanks!

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Valued Advisor
Valued Advisor

Re: Phaser 8400 questions

Hey you!

 

When the printer jams, you should press the help button as this will show the fault code for the specific jam.

 

Best Regards

Kimzi


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