cancel
Showing results for 
Search instead for 
Did you mean: 
1 Reply
Kimzi
Valued Advisor
Valued Advisor

Re: Phaser 8400 questions

Hey you!

 

When the printer jams, you should press the help button as this will show the fault code for the specific jam.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos
LaBete
New Member
New Member

Phaser 8400 questions

Product Name: Other - specify product in post

Hi all,

 

I have a Xerox Phaser 8400 which has a paper jamming issue.

Going into the diags menu and testing the paper path status,

it says: test fault: TF_vel:7. I don't find what this means. Can somebody help?

 

Also, I can't clear the fault history in the NVRAM, and it looks that nothing can be

written in it. Am I doing something wrong? There is no error message, but the

old error codes are still displayed after reset.

 

Thanks!

0 Kudos