Showing results for 
Search instead for 
Did you mean: 
1 Reply
Valued Advisor
Valued Advisor

Re: Phaser 8400 questions

Hey you!


When the printer jams, you should press the help button as this will show the fault code for the specific jam.


Best Regards


Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos
New Member
New Member

Phaser 8400 questions

Product Name: Other - specify product in post

Hi all,


I have a Xerox Phaser 8400 which has a paper jamming issue.

Going into the diags menu and testing the paper path status,

it says: test fault: TF_vel:7. I don't find what this means. Can somebody help?


Also, I can't clear the fault history in the NVRAM, and it looks that nothing can be

written in it. Am I doing something wrong? There is no error message, but the

old error codes are still displayed after reset.



0 Kudos