Phaser 8400 questions

[LaBete]

Hi all,

I have a Xerox Phaser 8400 which has a paper jamming issue.

Going into the diags menu and testing the paper path status,

it says: test fault: TF_vel:7. I don't find what this means. Can somebody help?

Also, I can't clear the fault history in the NVRAM, and it looks that nothing can be

written in it. Am I doing something wrong? There is no error message, but the

old error codes are still displayed after reset.

Thanks!

[Kimzi]

Hey you!

When the printer jams, you should press the help button as this will show the fault code for the specific jam.

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.