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JGarassino New Member
New Member

Phaser 8550 Error Code 09,035.43:120361

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Hello - Our Phaser 8550 generated an error code: 09,035.43:120361 midway through a print job.  As a precaution, we restarted it, but received the error code again before it had finished booting up.  Would you please tell me what this code means & how to fix it?  Thank you.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 8550 Error Code 09,035.43:120361

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Fault Code 09,035.43: Phaser 8500_8550: Cyan Ink Stick Count Failure

 

Make sure they are Xerox Phaser 8550 ink sticks.

Check that the ink sticks are not jammed.

Remove any broken ink sticks

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Joe