Hi, ruthland!
When that error comes up you should be able to press the help button to see more information on the issue.
Running network diag will check:
Best Regards
Kimzi
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When I did troubleshooting at the printer console (Phaser 8560DN) this error message appears: Link down (ND2). What it it telling me? And what can I do about it? I have attempted to connect with USB, but so far cannot print.