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axrst
New Member
New Member
‎03-19-2014 06:52 AM

Phaser 8560 Process Drive Mount Post Repair Kit

Product Name: Other - specify product in post

Hi, recently my 8560 gave me a 07,010.43 error message and of course it's not working. I called the service and they told me that something is brocken and I should got the 604K54910 part for fixing it.

 

I found in the web that Xerox 604K54910 – GEARBOX RPR KIT This Part has an Alternate Part 604K55230. Can someone confirm this? Is the 604K55230 part the same or has replaced 604K54910?

 

Thank you.

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CherylO-Xerox
Community Manager
Community Manager
‎03-21-2014 02:16 PM

Re: Phaser 8560 Process Drive Mount Post Repair Kit

Hi axrst,

Thank you for using the Support Forum. Please give parts a call at 1-800-828-5881 (US only) Mon.-Fri. 8am-6:30pm ET. They should be able to help.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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