Phaser 8560 error code: 07,010.43:101339 - please help!

[Caroline]

Please can someone help me urgently. Phaser 8560

I'm half way through printing two very urgent separate orders and my printer has stopped working! It first couldn't get past a jam (which I've checked as thoroughly as I can and can't see any paper stuck), so I thought turning it off for a while and letting it cool down would be a good idea. I've now turned it back on and it's coming up with the error code: 07,010.43:101339 can anyone help? I'm desperate as the engineers aren't open until tomorrow and I must print these today :os

Thanks, Caroline

[CherylO-Xerox]

Hi Caroline,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 8560

I have found the solution for the code on the support page but unfortunately it requires service.   

You can visit our Contact Us page for other support options.