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Phaser 8560 error code: 07,010.43:101339 - please help!

Please can someone help me urgently. Phaser 8560

I'm half way through printing two very urgent separate orders and my printer has stopped working! It first couldn't get past a jam (which I've checked as thoroughly as I can and can't see any paper stuck), so I thought turning it off for a while and letting it cool down would be a good idea. I've now turned it back on and it's coming up with the error code: 07,010.43:101339 can anyone help? I'm desperate as the engineers aren't open until tomorrow and I must print these today :os

Thanks, Caroline

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Community Manager
Community Manager

Re: Phaser 8560 error code: 07,010.43:101339 - please help!

Hi Caroline,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 8560

I have found the solution for the code on the support page but unfortunately it requires service.   

You can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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