My 8560 recently received a new, clean/unformatted, hard drive. When it powers on all the self tests, including the Disk Drive, pass and it proceeds to "Initializing" but that is as far as it gets; no connectivity USB or Network, no keyboard response and no error displayed. Is there a special formatting for the drive or some kind of OS that needs to be installed?
You will need to call in for servicing. A tech will need to load the firmware onto the HDD
No, You need a special software to install it on a fresh drive as there is nothing currently on the drive to extract and load the PS file.
What else is needed on the drive itself to "extract and load" the PS file? Is there additional software or OS? Is there a particular directory structure that is needed? I can extract the file from the downloaded zip and format/partition the drive in any configuration needed. I just don't have the resources to pay for a "service tech" to swap a $50 hard drive and provide routine pc maintenance. I'm beginning to think that Xerox is a poor choice.