I have a Xerox 8560DX phaser, that is refusing to completely warm up. It gets to 16% and then reboots itself after displaying an error code. I can not locate the meaning of the error code and am hoping someone here can help me out
07,010,43:14011 is the error code and on the website all it says is to turn off the printer and contact technical support.
I think this problem is related to the preheater/heater unit but can't confirm it at all.
you need indeed a technician :
more info :
The 7,010.43 error code indicates the printer is having difficulty tilting the printhead forward from the parked position to the print position. There are several printer systems involved in tilting the printhead so troubleshooting the error can be challenging. The printer does not directly sense the printhead's tilting position. Instead it applies drive current to the process drive motor, and monitors the motion of the motor's rotation encoder for "following error". For a particular drive voltage the encoder should rotate at a particular rate as the printhead (driven thru the process drive, the DM camshaft, and the head tilt gear train) tilts forward. If the printer does not see the expected encoder readings it assumes a tilt failure.