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Valued Advisor
Valued Advisor

Re: Phaser 8560MFP - no dns response ND18 - problem resolved

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do you have the latest firmware 9.3 ? aka 4.9;6

 

try upgrading first, maybe that will help :

 

http://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=116215

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New Member
New Member

Re: Phaser 8560MFP - no dns response ND18 - problem resolved

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upgrading to 4.9.6 seems to have fixed the issue.

 

have been error free for some months now.

 

havent tried 4.9.10 yet.

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Valued Advisor
Valued Advisor

Re: Phaser 8560MFP - no dns response ND18 - problem resolved

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glad to hear :)

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New Member

Re: Phaser 8560MFP - no dns response ND18

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Hi nullcrc!

 

I am having exactly the same problem on my 7760DX. Did you solve it since 07-15-2011. Thx for reply!

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New Member

Re: Phaser 8560MFP - no dns response ND18

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I know this is an old thread, but we are having this exact same issue on our 7760. The Network diagnsotics state Packets Jammed ND26. We can then reset the printer and it works, but then the issue returns again.

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New Member

Re: Phaser 8560MFP - no dns response ND18

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me too have the same issue with 7760 latest firmware.

any suggestion?

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