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msobo
New Member
New Member

Pin bent on Toner board

Product Name: Phaser 6510
Operating System: Windows 10 x64

Hi, I received a message that my yellow toner was low and would need replacing soon.

I popped out the yellow cartrdige, inverted several time to mix etc... placed it back in.  and it is telling me to "insert yellow toner cartridge."  So, I pulled it back out and put it back in.  Same thing.

I decided to shine a light inside, see if there was anything that looked like it might cause that (I was thinking spilled toner) and I see that the third connector pin (from the left) all the way in the back is 'down.'  I have to assume it isn't making contact with the board.  How do I fix this?

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5 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Pin bent on Toner board

Hi,

You will need to replace that CRUM Connector (part no. 113K840210).

 

Gabi

msobo
New Member
New Member

Re: Pin bent on Toner board

and I go about doing that how?  it's not exactly in a part of the printer that is easily accessable. 

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gabiene
Valued Advisor
Valued Advisor

Re: Pin bent on Toner board

Yes, you have right. You will need a tech, because there are some parts to be removed (front, right and upper covers) to have accsess to CRUM reader.

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msobo
New Member
New Member

Re: Pin bent on Toner board

...and I set that up how?

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TammyL-Xerox
Administrator
Administrator

Re: Pin bent on Toner board

Hello msobo, 

 I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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