cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Please help: C2424 auto starting / waking up randomly from power saver mode

Hi All,

 

My Xerox C2424 is randomly waking up from sleep mode / power saver mode.

 

I use this unit at home, so I don't print often, so I want it to stay off until I actually need it.

 

The unit is networked, so there is no direct PC connection.  No other machine is connected.

 

I read a post about bi-directional comminication.  In that setting there is connection, set to automatic, device name which has its tcp ip address, SNMP community name (empty) and refresh rate, 30 seconds.

 

Can anyone help me with why its doing this?  It would be much appreciated!

 

 

0 Kudos
4 Replies
Highlighted
Community Manager
Community Manager

Re: Please help: C2424 auto starting / waking up randomly from power saver mode

Hi idf,

Thank you for using the Support Forum. Try turning off the bi-directional communication that should help.  If the machine still wakes randomly then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Highlighted
New Member
New Member

Re: Please help: C2424 auto starting / waking up randomly from power saver mode

Thanks, I'll try this.  Curious, what does this setting actually do?

0 Kudos
Highlighted
New Member
New Member

Re: Please help: C2424 auto starting / waking up randomly from power saver mode

So I tried the setting change but it didn't work.  The unit is still doing this like 3 times a day.

 

There are no other machines that have a driver for it installed. 

 

Does anyone have any alternatives for how to solve this?  Its getting pretty annoying to have to get up and turn it off all the time, not to mention the wear and tear of these needless warm up cycles.

0 Kudos
Highlighted
Community Manager
Community Manager

Re: Please help: C2424 auto starting / waking up randomly from power saver mode

Hi idf,

Thank you for using the Support Forum. Sorry to hear that did not work.  One question do you have the machine plugged into a dedicated outlet?  If the machine is on a power strip or extention cord you may see this issue.  If this is not then answer then please consider contacting support for additional information.

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos