Hi, Thanks for your feedback.
The issue is that its not showing online in the first place, i even tried to restart it but still not availabe.
from the printer screen i can see that its getting an IP address but i cant ping it or reach it, sometime it goes back online and most of the time it stays offline, i even set a static IP address for it.
Maybe there's some settings i can do from the printer interface.
Please let me know thanks.
Hello Ahmed99,
I found this article with some things you can try to rectify the offline issue with your printer.
Hello Everyone,
I have a Xerox Versalink B7025 printer and my problem is that it goes offline a lot and we cant access it for days, i try to restart it sometimes it shows online again, sometime no.
its connected with a wifi and i can see the ip address but i cant access it from the web, so i connected it with cable and gave a different IP and also had the same issue.
i even tried to prevent it from going to sleep but its limited to specific hours like 1 hour.
its really anoying, because we try to print but its offline and after a few days all the previous jobs gets printed, but its already late.
Please help me out with this.
Thanks