I have had this printer for several yers and have had no issues with it. Today it game me a paper Jam error and I got the sheet out of the back of the printer. The wrror message didn't go away. I started looking closely and found the exit roller in the front as where the paper comes out look like it has all or part of a sheet rolled around it. I do not see a way to get to it to get it out. Any suggestions would be appreciated. Thanks
P.S. I tried to add a picture but it never showed, it just had a yellow triangle on it.
Thank you for using the Support Forum. Please take a look at the steps for clearing a jam at the front of the machine, If this does not help please consider contacting your support centre for further assistance.