Cannot get the switch which locks the printer cartridges to lock. Put in new black cartridge and indicates that I still need a new one. Is this happening because the switch will not lock?
If the lock switch on your printer cartridges is not locking properly, it could potentially lead to issues like the printer not recognizing new cartridges or displaying incorrect cartridge status. The lock switch is designed to secure the cartridges in place and establish proper electrical connections. If the switch is not locking, it may prevent the printer from detecting the cartridge properly.
To resolve this issue, try the following steps:
Ensure that you have inserted the cartridge correctly and firmly into the designated slot. Check if there are any obstructions or debris around the lock switch. Clean the area carefully to remove any dirt or residue. Verify that the lock switch is in the correct position and fully engaged. It should be in the "lock" position to secure the cartridge in place. Restart your printer and check if the issue persists. Sometimes a simple reboot can help resolve temporary glitches.