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New Member
New Member

Printer error

Product Name: Phaser 6020
Operating System: Not Applicable
Hello,

My laser printer Phaser 6020 was working fine until a couple of weeks ago. First, the quality of the prints was very bad, then all of a sudden, as soon as I turn on the printer, the Error Indicator goes solid red and the printer is not responding to any command.

Any idea please?

Thanks.
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Valued Member
Valued Member

Re: Printer error

 The printer is out of paper. Load paper in the main tray. See
Loading Paper
on page 53.
• The wrong size of paper is loaded in the main tray. Make sure
that the paper size selected in the print driver is the same as the
paper size loaded in the printer.
You can get more infromation from the guideline, there are multiple possiblities of errors
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