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Jim Cricket
New Member
New Member

Printer tray won't go in

Product Name: Phaser 3610
Operating System: Not Applicable

This is embarrassing. I just bought this printer. Plugged it in, pulled out the paper tray to load it, and now it won't go back in!  It hits something half way in, but I'm stumped what it is.

I'm focussing on the spring lifter that raises the paper. It has a white nub that sticks out on the left.

But I see absolutely nothing inside. The coast is clear and nothing that looks like an obstruction of any sort.

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Jim Cricket
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New Member

Re: Printer tray won't go in

Never mind. I figured it out.

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mb2
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New Member

Re: Printer tray won't go in

Having the same problem.  All I did was open the drawer to put more paper in.  Now it won't shut.  Seems to hit something.  New printer.  

Can you share what the solution was?  

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