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beta2
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New Member

Printer wo'nt wake up to print - Workcentre 3025BI

Product Name: WorkCentre 3025
Operating System: Windows 10 x64

 

Hello,

I'have a problem with my brand new Workcentre 3025BI.

It is connected to the network via WiFi. A WiFi connection is stable. I've also configured a static IP for the printer.

Sporadically it doesn't want to print. The print job is not waking up the printer from sleep mode. In windows "Printer Error" notification shows up.

After pressing the green button, the printer wakes up, but the print job isn't started. Neighter after powering on/off.

After a few minutes or hours, the printer suddenly prints out all the cueued print jobs.

I have tried the printer driver from the CD and also the latest from Xerox downloads. The printer firmware also seems to be the latest.

Is my printer faulty or is it a configuration or firmware problem?

Thank you for your answer.

 

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4 Replies

Re: Printer wo'nt wake up to print - Workcentre 3025BI

beta2,

Take a look at this Xerox Forum link from the Printing Forum.  This might help with your printing issue.  

https://forum.support.xerox.com/t5/Printing/Print-dialog-and-printer-offline-problems/m-p/24087 

I hope this helps.

beta2
New Member
New Member

Re: Printer wo'nt wake up to print - Workcentre 3025BI

 

Hi,

Thank you for your answer, but I have denied access for the page in the link.

xrx.png

 

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Re: Printer wo'nt wake up to print - Workcentre 3025BI

beta2,

Thank you for pointing this out.  I was not able to access that link either. The link was corrupted. Here is a screenshot of the reply that resolved it in that post mentioned.

WSD Solve.jpg

I hope this helps.

beta2
New Member
New Member

Re: Printer wo'nt wake up to print - Workcentre 3025BI

 

Thank you for your help. That was the problem, the WSD.

But it was not enough to create a second port, I had to completely remove the printer, and add it manually once more via IP address. When using autodetect, to find the printer, then the result was the WSD.

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