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3 Replies
rdaniels2
Valued Contributor
Valued Contributor

Re: Printing no longer possible on Win10

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What I have done to fix the issue's that I have seen, I have to manually remove the Drivers from Print Management and re-install to make sure there are no conflicts with reference to Windows / Xerox Drivers.

2 ways to get this screen;

1. Control panel -> Administrative Tools

2. Run -> printmanagement.msc

Re-installing the printer;

Add printer from Devices and printers

-> Select "The printer that I want isn't listed"

-> "Add a Printer using TCP/IP.."

-> Enter IP address of Hostname, in the same screen remove the Check for "Query the printer and automatically select the driver to use"

-> Select "Xerox" in the Manufacturer and select the driver in printers list. I use the latest Xerox GDP PCL6

-> Name the printer

-> I don't share the printer

-> I don't set as default, try a test page

-> Finish.

This is what I had to do to resolve my issue's. The most common issue, is when the check mark to automatically select drivers is checked. Try making sure that isn't checked.

 

Randy
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Polyprint
New Member
New Member

Re: Printing no longer possible on Win10

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I've tried the Windows 10 standard drivers as well as the latest PCL and XPS drivers from the website.

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rdaniels2
Valued Contributor
Valued Contributor

Re: Printing no longer possible on Win10

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What version of the driver are you using ?

I run into this issue now and then on different Win OS's. And it always comes down to the Driver Config.

Randy
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Polyprint
New Member
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Printing no longer possible on Win10

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Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

Hello.

I have extreme problems with the integration of Workcentre 7845 under Windows 10. Every time I integrate it, printing is no longer possible, even a selection of different drivers does not solve the problem.

Error message on the printout XPS is not activated.

The second question, is it possible to use this printer in a WLAN network and seperately in a LAN?

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