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gigi1988 New Member
New Member

Problem with connect to CWIS on Xerox WC550 with Fiery

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Hello!

Sorry for my English.

I have problem with Xerox WC550 with Fiery.

I cannot connect to CentreWare Internet Service.

On Fiery and on machine ip adress is 192.168.1.200.

I can connect to Fiery webtools by ip 192.168.1.200, but when i clicked on link "Xerox CentreWare" i see "Service Temporarily Unavailable".

I connected my network cable into Fiery. Fiery connected with WC550 by crossover cable.

I can connect to CWIS only when i connected my network cable into WC550.

 

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7 Replies
Agency Analyst MikeAXEY2C-AA
Agency Analyst

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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gigi1988 New Member
New Member

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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On this link i see "Service Temporarily Unavailable"
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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When connected via crossover are you then going to 100.100.100.101?

 

Your results are what we typically see when the copier is DHCP and fails to retrieve the IP address, or when someone statically assigns the Fiery IP to the copier.

 

If this seems relevant to your scenario, try running through the attached pdf to regain control of the copier through the Fiery.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
gigi1988 New Member
New Member

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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It,s work.
Thank you, Joe.
Please, help me. How i can configuration network scan?
I create repository settings in file repository setup.
But machine cannot save into my network directory.
My PC with network directory have IP 192.168.1.222. Fiery have IP 192.168.1.200, machine have ip 100.100.100.101.

Also i have problem with open Fiery icon on display machine. I see error "Browser error. Custom modes can not be used". Sorry fo my English)
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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If you modified the default repository then the whole scan setup will be inoperable, the default repository cannot be changed when their is a Fiery.

 

So make sure the default repository and template pool both match the following:

 

Protocol............................................................... FTP

o        Host Name / IP Address.................................... 100.100.100.102

o        Port...................................................................... 21

o        File Path.............................................................. <blank>

o        Login Name........................................................ template (lower case)

o        Password............................................................. fX7eWp1a7e (case sensitive)

 

 

Once that is complete and after a reboot, combined with the settings in the PDF above, the Fiery logo will come back and work fine.

 

Then create a new repository and have it go to your 192.168.1.222 location

 

Check the attached pdf

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
gigi1988 New Member
New Member

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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Thank you, Joe. It`s work)
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Technical Escalation User CarlosG02119-GIS
Technical Escalation User

Re: Problem with connect to CWIS on Xerox WC550 with Fiery

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Awesome! This worked for me. i downloaded the pdf.  Thank You