Re: Problema con la pantalla

CathyO-Xerox · ‎01-30-2023

Hello franrenda,

If it is broken, you may need to have a service call. For North America please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

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franrenda · ‎01-30-2023

hello. no, it didn't work. I'm afraid the screen or something on it is broken. and I don't know what part to look for.
thx

CathyO-Xerox · ‎01-25-2023

Hello there,

You can try calibrating the touch screen to see if that helps.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

franrenda · ‎01-23-2023

Hola
Tengo una WC7425 que la pantalla se ve como si tuviera una capa blanquecina por encima por lo que para verla tienes que inclinarte para poder ver bien la pantalla y bueno..ni así. De que podría ser? Gracias