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Notepad Chris New Member
New Member

Productivity Kit for 8860

I installed the Productivity Kit for Phaser 8860 now ColorCube and do not see any additional printing options. I uninstalled and reinstalled my print driver, and still can't see a difference. The Configuration Page shows I have a HD installed. Print jobs are still spooling.There does not appear to be additional collation features.

 

Where do I see the $600 difference in performace or features? Am I missing something?

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3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Productivity Kit for 8860

Hi Notepad Chris,

Thank you for using the Support Forum. Please take a look at the solutions for slow processing/printing and see if any of those help with your situation.  If you have additional questions or need additional assistance please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Notepad Chris New Member
New Member

Re: Productivity Kit for 8860

When I open mydocument to print, there is no "collation" option showing. Isn't this suppose to be here with the Hard Drive? I am using the Xerox Global Print Driver PS because I need Postscript support and I need a seperator page which does not show up on the old 8860 driver.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Productivity Kit for 8860

So Collate does not appear under the copies?

2.GIF

 

And there are no Seperators listed in the paper section?

 

1.gif

 

That can really only mean the Global driver has no idea what printer you have, so set that in here:

 

3.GIF

 

And after that go here and set the RAM upgrade and trays if you have them

 

4.GIF

 

Any new Global driver should have found these settings via SNMP, but a driver installed previously and pointed at the upgraded device, or a Global Driver older than, or that did not support the printer would react the way you are seeing.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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