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homeboy Frequent Member
Frequent Member

R1 Stapler Error

Product Name: Xerox Color 550/560/570 EX Fiery Controller
Operating System: Windows 7

When I turn on the printer, or press the green energy saver button, the machine begins its initialization procedure and R1 stapler (I assume) staples 25 times, then stops, and the initialization procedure completes. At this point I can use the machine. During the initialization period, the consumables screen shows R1 as "OK," but after the initialization procedure completes R1 is changed to "Error." 

I checked the R1 cartridge and it has staples and doesn't appear to be jammed.

Any suggestions?

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4 Replies
gabiene Occasional Advisor
Occasional Advisor

Re: R1 Stapler Error

Hi,

Replace however, if you have, the staple cartridge.

 

Gabi

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homeboy Frequent Member
Frequent Member

Re: R1 Stapler Error

Original cartridge was full of staples,  but I replaced anyway. Same problem.

 

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BrinaL New Member
New Member

Re: R1 Stapler Error

Same problem here also, help is appreciated.

 

Regards,
Brian.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: R1 Stapler Error

Do 2 jobs, staple the first at the top left, and one at the bottom left.

It probably will do neither or one won't work. If neither, the cartridge is bad, if only one, the bracket isn't moving it to position.

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Joe.
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