Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
4 Replies
Joe Arseneau
Valued Advisor
Valued Advisor
‎11-27-2018 02:41 PM

Re: R1 Stapler Error

Do 2 jobs, staple the first at the top left, and one at the bottom left.

It probably will do neither or one won't work. If neither, the cartridge is bad, if only one, the bracket isn't moving it to position.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Reply
BrinaL
New Member
New Member
‎11-26-2018 03:02 AM

Re: R1 Stapler Error

Same problem here also, help is appreciated.

 

Regards,
Brian.

0 Kudos
Reply
homeboy
Frequent Member
Frequent Member
‎11-06-2018 11:01 AM

Re: R1 Stapler Error

Original cartridge was full of staples,  but I replaced anyway. Same problem.

 

0 Kudos
Reply
GabiE-Xerox
Xerox Employee
Xerox Employee
‎10-28-2018 04:41 AM

Re: R1 Stapler Error

Hi,

Replace however, if you have, the staple cartridge.

 

Gabi

0 Kudos
Reply
homeboy
Frequent Member
Frequent Member
‎10-27-2018 03:06 PM

R1 Stapler Error

Product Name: Xerox Color 550/560/570 Printer
Operating System: Windows 7

When I turn on the printer, or press the green energy saver button, the machine begins its initialization procedure and R1 stapler (I assume) staples 25 times, then stops, and the initialization procedure completes. At this point I can use the machine. During the initialization period, the consumables screen shows R1 as "OK," but after the initialization procedure completes R1 is changed to "Error." 

I checked the R1 cartridge and it has staples and doesn't appear to be jammed.

Any suggestions?

0 Kudos
Reply