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ehong
New Member
New Member

Really Loud Grinding Noise When Printing

Product Name: Phaser 6510
Operating System: macOS 11 - Big Sur

I was printing some documents today and out of nowhere my Xerox Phaser 6510 started making a really loud grinding/buzzing sound and it was still printing but the printed papers had track marks and toner smear marks in random places. The noice starts right when I send a job to the printer and stops after the printing stops. I made sure there isn't a jam anywhere nor was there any jam reported to cause this. I really need this printer to work for my business. Please can someone help me fix this? The device is 2.5 years old and was working flawlessly until today. 

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TammyL-Xerox
Administrator
Administrator

Re: Really Loud Grinding Noise When Printing

Helo ehong, 

I searched our online knowledge base and found this article for grinding noise that may help you. 

If you're still having issues after trying these steps please consider calling our support department for additional assistance.

Thanks,
TammyL-Xerox
Community Manager

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