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terawill
New Member
New Member
‎01-15-2021 11:47 AM

Replace Drum Cart WorkCentre 3215

Product Name: WorkCentre 3215
Operating System: Windows 10 x64

I need an a solution to this issue.  Nothing that has been posted fixes this and my printer will not print.  Using the correct cartridges, tried to disable codes. Even got a new cartridge and that doesn't work either.  Can someone please help me!!

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CathyO-Xerox
Community Manager
Community Manager
‎01-21-2021 02:51 PM

Re: Replace Drum Cart WorkCentre 3215

Hello terawill,

If you have made sure you have the correct cartridge, and followed all these steps when replacing the drum, I would recommend contacting the Support Department: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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