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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎08-02-2017 07:22 PM

Re: Replacement Hard Drive Mounting Tray

Sadly they do not have order numbers as they are not ever needed to be replaced really.

 

Even as a Xerox employee i cannot find a way to order one, the HDD and the SATA cable do not come with it when ordered. I know a Xerox technician can order things like this with a special process called a non spared parts request but I assume you have no maintenance agreement so that could be a very expensive option.

 

Unofficially speaking, I would probably just duct tape it in there.

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Joe Arseneau
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TheArtifactCompany
New Member
New Member
‎08-02-2017 02:34 PM

Replacement Hard Drive Mounting Tray

Product Name: Other - specify product in post

Recently acquired two Workcentre 7855's previously from Gov't Use. Their techs removed the Hard drives - which wasn't an issue, but they didn't replace the hard drive mounting trays back on the motherboard! I have not been able to reference a replacement part number for ordering. Any ideas how to resolve this issue?

 

Thanks

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