What was the reason for replacing the hard drive originally?
That product can have a problems with the low voltage power supply (LVPS) which can cause random reboots and power saver issues. The LVPS issues can cause the sw on the drive to become corrupted as well. The hard drives on that product are also prone to failure (at least once), so that is not unusual either.
Do you have any 303-777 faults in the fault history?
Andy
Hi There,
When replacing HDD, the machine has to be altbooted and totally reset. I suggest you contact our support department and request a service technician on hand to perform this task. To reach our support department, contact 1-800-821-2797 or 1-800-835-6100.