So why do I HAVE to buy a new SD card? It seems like you should be able to erase the card and load the software back onto it. I have a printer with the same problem (reboots). I can take the SD card out, put it in a laptop and read it. I tried copying the info on the card to another SD card but got the same result, so I'm assuming the software on the card is corrupt. Xerox doesn't have a downloadable file to re-load the SD card?