Showing results for 
Search instead for 
Did you mean: 

Reset to factory mode

Product Name: WorkCentre 3655 X
Operating System: Windows 10 x64

Is there any way to ket us reset our WorkCentre 3655X MFP to factory mode? We couldn't find any option to do this?

0 Kudos
2 Replies
gabiene Valued Advisor
Valued Advisor

Re: Reset to factory mode


Reload the firmware by AltBoot with DISABLE_DATA _BACKUP.



0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Reset to factory mode

It should be quite simple if the firmware is up to date.

Login as admin and go to Machine Status > Tools > Device Settings > General > Erase Customer Data

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!