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SMPS Fan Locked

Product Name: Phaser 3600
Operating System: Not Specified

My non-techy neighbour has purchased a Phaser 3600DN printer at auction.  It is now giving him a 

SMPS FAN LOCKED 

error.  The advice he fins is to turn off, wait and restart, but the error message returns.  I have a feeling that it went to auction for that reason but if I can help him with a fix I can do the labour.

Any suggestions or a possible source for a relevant replacement board woudl be appreciated.

 

 

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