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Dadi Thor New Member
New Member

Says Yellow toner empty but its nearly full

Product Name: Xerox Versant 80 EX-i 80 Print Server Powered by Fiery
Operating System: Not Applicable

My Versant 80 says Yellow toner empty but its nearly full it 

fixes when I replace but only for a short while

My tech has done dispenser test and its seems 

fine .

thanks in advance 

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1 Reply
Community Manager CathyO-Xerox
Community Manager

Re: Says Yellow toner empty but its nearly full

Hello,

I found THESE STEPS on how to reset the High Frequency Service Item (HFSI) Counter. Now it says you do not need to do that for supply items like toner so I am not sure if this well help, but you could give that a try.

If that doesn't work, I would recommend contacting Support again regarding this. The Support options for your device are listed HERE. 

Thanks,
CathyO-Xerox
Community Manager

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