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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-15-2014 06:22 PM

Re: Scan bed issue then restart

Hi DanAtThompson,

Thank you for using the Support Forum. Please take a look at the solution for machine power cycling and see if this will help.  If this does not fix the issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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DanAtThomspon
New Member
New Member
‎05-13-2014 06:12 PM

Scan bed issue then restart

Product Name: Other - specify product in post

Using the Xerox 3635mfp.  Had a scanning issue and had to power the machine down.  Powered back up, even after hours being off, the scanning bed starts jerking back and forth for a minute, then the unit restarts.  Then repeats.  What can we do?

 

Thanks!
Dan

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