cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Scan to USB thumb drive not working.

Product Name: WC7120
Operating System: Windows 10

Yes, the scan to USB is enabled in the CWIS.  When a USB drive is inserted, it reads the files and allows the user to edit settings.  However, when you press to scan, this message appears:  "unable to start.  No valid certificate is attached.  Contact system administrator to to attach a certificate.

0 Kudos
2 Replies
Valued Contributor
Valued Contributor

Re: Scan to USB thumb drive not working.

Hi,

To use this feature, you must purchase and install the Scan Kit on this model 

regards,

 

0 Kudos
Highlighted
Analyst Nation Moderator
Analyst Nation Moderator

Re: Scan to USB thumb drive not working.

Do this:

CWIS  >Properties > Security > PDF/XPS Security Settings

Set them both to Do not add signature

1.JPG

Apply and try a scan again.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau