Scan to USB thumb drive not working.

[reece@elkonv.com]

Yes, the scan to USB is enabled in the CWIS.  When a USB drive is inserted, it reads the files and allows the user to edit settings.  However, when you press to scan, this message appears:  "unable to start.  No valid certificate is attached.  Contact system administrator to to attach a certificate.

[Mohammad_armouti]

Hi,

To use this feature, you must purchase and install the Scan Kit on this model 

regards,

[Joe Arseneau]

Do this:

CWIS  >Properties > Security > PDF/XPS Security Settings

Set them both to Do not add signature

Apply and try a scan again.