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Scan to USB thumb drive not working.

Product Name: WC7120
Operating System: Windows 10

Yes, the scan to USB is enabled in the CWIS.  When a USB drive is inserted, it reads the files and allows the user to edit settings.  However, when you press to scan, this message appears:  "unable to start.  No valid certificate is attached.  Contact system administrator to to attach a certificate.

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2 Replies
Mohammad_armouti Valued Contributor
Valued Contributor

Re: Scan to USB thumb drive not working.


To use this feature, you must purchase and install the Scan Kit on this model 



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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to USB thumb drive not working.

Do this:

CWIS  >Properties > Security > PDF/XPS Security Settings

Set them both to Do not add signature


Apply and try a scan again.

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