Showing results for 
Search instead for 
Did you mean: 
Valued Advisor
Valued Advisor

Re: Service Codes on ColorQube 9203

xerox does know what those service codes mean , but not the guys @ helpdesk...
You need to forward to L1 , they can lookup those codes

If you go to the webinterface , on the alerts page m, there you can find a description of the alart that is currently on the machine...
0 Kudos

Service Codes on ColorQube 9203

Product Name: Other - specify product in post

Does anybody know how to find out what certain Service Codes mean for the ColorQube?

Service Codes are not the same as Fault Codes, and I saw Service Code: 32 on a ColorQube the other day. Both Xerox Support and the Xerox Support website had no information on the codes - not impressed.

0 Kudos