cancel
Showing results for 
Search instead for 
Did you mean: 
Technical Escalation Service Provider KathyH56523-ASP
Technical Escalation Service Provider

Startup pages when Installing 4510N

One of our support people installed a 4510N at a customer's site and told me that every time he powered up the printer, it would print 11 pages in this order- the Menu Map, Startup page, Connection Setup, and Paper Tips. He showed me three sets of pages.  Does anyone know if this will continue to be the case for our customer?

 

It is my understanding that you can turn off the Startup page but this wouldn't turn off the other pages.

0 Kudos
3 Replies
Fabio Valued Advisor
Valued Advisor

Re: Startup pages when Installing 4510N

normally only 1 startup print shoudl be printed the next times if enabled in settings

 

Those 11 pages only the first time

0 Kudos
Technical Escalation Service Provider KathyH56523-ASP
Technical Escalation Service Provider

Re: Startup pages when Installing 4510N

Any idea why it printed those 11 pages three different times? The tech told me that at least one of the times he turned it off was because he had to move the printer. He said it was connected to the network all three times.

0 Kudos
Fabio Valued Advisor
Valued Advisor

Re: Startup pages when Installing 4510N

maybe the test prints were interrupted on canceled by the user, thats maybe why the machine is trying again?

0 Kudos