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Jtroester
New Member
New Member

Stuck on powering up

Product Name: WorkCentre 7220/7225
Operating System: Not Specified
Help! My printer won’t go past “powering on”. I was installing updates and I lost power, now when I turn it on it just says “powering up” and the help button flashes. Tried booting from usb but the USB ports either aren’t powering up or they aren’t recognizing the drives, I’ve tried 4 different drives. The seven segment display by the Ethernet port is showing 5 and I think someone said it meant corrupt SD card. Would that be the issue preventing me from booting? Any help is appreciated!
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TammyL-Xerox
Community Manager
Community Manager

Re: Stuck on powering up

Hello jtroester, 

I found this article with suggestion for fixing this issue please click here.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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