Our Xerox machine's touch display screen is often unreadable and flickers in scrambled configurations until finally righting itself. The copy and scan functions are unusable for several minutes at a time because the soft keys cannot be used. Dealer techs seem to be at a loss. Do I need a replacement control panel?
Re: Touch screen appears scrambled and is unreadable
This is a WorkCentre 5875. We recently acquired two of these and they both have this problem. A tech did check for loose connections and that didn't resolve it. We now have a replacement control panel and will see if that helps.