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sgcopycat New Member
New Member

Tray 2 empty message.

Product Name: Xerox Versant 80 Press
Operating System: Windows 10 x64

System constantly pops up message for Tray 2 "Load tray with paper as stated on the left side of the screen" with no option to change paper type, Tray is not empty and message will not turn off when opening and closing tray, only option is "close" then message will pop up again after several minutes. 


20190814_104654.jpgNo message in Fiery when message on Screen

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Community Manager CherylO-Xerox
Community Manager

Re: Tray 2 empty message.

Hi sgcopycat,

Thank you for using the Support Forum. Please take a look at the solutions for paper not recognized in the tray.  If the solutions do not help please Please consider contacting your support centre for further assistance.

Community Manager

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