System constantly pops up message for Tray 2 "Load tray with paper as stated on the left side of the screen" with no option to change paper type, Tray is not empty and message will not turn off when opening and closing tray, only option is "close" then message will pop up again after several minutes.
Thank you for using the Support Forum. Please take a look at the solutions for paper not recognized in the tray. If the solutions do not help please Please consider contacting your support centre for further assistance.
when current setting of 11x17 reguler paper is in the tray it will print fine, new setting print will not recognize and accept, but fiery will detect when tray is out change of paer size etc.