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URGENT: Firmware Update Failure after power loss- Docuprint CM115w

Product Name: Docuprint cm115w
Operating System: Windows 10 x64

My machine did not able to finish the firmware update after power loss. When I reboot the machine, it hangs and the computer can't detect it via USB. Is there a way for me to reset the machine or to reinstall the original firmware? is installation via USB Flash drive possible? 

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Community Manager
Community Manager

Re: URGENT: Firmware Update Failure after power loss- Docuprint CM115w

Hi Mamster12,

Thank you for using the Support Forum. Please take a look at the solution for upgrading the firmware.  This printer is not available here in North America.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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