Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-31-2020 06:58 PM

Re: URGENT: Firmware Update Failure after power loss- Docuprint CM115w

Hi Mamster12,

Thank you for using the Support Forum. Please take a look at the solution for upgrading the firmware.  This printer is not available here in North America.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Reply
mamster12
New Member
New Member
‎01-28-2020 09:46 PM

URGENT: Firmware Update Failure after power loss- Docuprint CM115w

Product Name: Other - specify product in post
Operating System: Windows 10 x64

My machine did not able to finish the firmware update after power loss. When I reboot the machine, it hangs and the computer can't detect it via USB. Is there a way for me to reset the machine or to reinstall the original firmware? is installation via USB Flash drive possible? 

0 Kudos
Reply