I have installed the drivers as per instructions but...
1) When I try to connect with a USB port we get a reply from windows that the device is not supported.
2) When I try to connect via TCP/IP it uses a crash ip number 169.254.234.119. It is not collecting an IP number from my DHCP Server. I wand to give it the device name PRN-Shop with IP 192.168.42.24 but this it will not let me do because...
3) I can not log in as admin. All my other xerox machines allow me to log in as admin with password 1111. This machine tells me that my password is incorrect. I have tried using the Serial number, but that did not work either.
Your help would be most appreciated,
Hello Elias Thienpont,
I searched our online knowledge base and found a few things for you to try. If you are still having issues after trying these steps I would suggest calling into the support department at 1-800-821-2797.
How to Change the System Admin password. If this doesn't work you can reset the printer back to the factory defaults, but that will clear all setting from the printer.
How to reset the Admin Password back to factory defaults.
NOTE: Before performing a Memory Clear , inform the customer that they will need to re-establish their Wireless or Ethernet connection.
My printer is HP Office Jet 6600
It is connected to my wifi, and has wireless direct, but I can't find it when searching for printers?
It shows up on my network, but when I connect to it I have no wifi so I can't print what I need.
Since your printer is HP I would suggest that you try using their support & forum sites for better assistance.