Unable to download bridge firmware from the Xerox site

[Markidis]

Hi TonyP,

thanks for your reply. I'm not behind the proxy nor is my ISP. However I tried to download the file today again, and voila it works now! I guess they fixed it very recently. Thank you for notifying me!

[TonyP-Xerox]

Hi Markidis, I was able to download the firmware without issue on my home PC. If you are having an issue dowloanding, there my be a Proxy Server on your network that has the bad file. Some internet providers use a transparent proxy so you may ot even know if there is one between you and the Xerox server. 

Try using a hotspot on a mobile phone, a coffee shop, or something like that. However, prior to doing that, I would  clear your internet cache.

TonyP

[Markidis]

Hi all,

I have tried to download the 57.59.01 firmware which is required before updating to the latest 57.64.01 encrypted firmware. 

The download is terminated by the server approximately at 3% of its size. Browser doesn't confirm the download and only a fraction of the file size is downloaded. This has happened on more than one machine and more than one network!

This is the link to the download site:
https://www.support.xerox.com/en-us/product/versalink-c7020-c7025-c7030/content/147724

Is there another way to download the firmware files for C7030?

Regards

Markidis